STUDENT AGENCY SERVICES C x A

All  features of actual language used in everyday situations are analysed.

In this page:

Minimum age, Payments, Bank account, Cancellation

Minimum age
Payments
Bank account
Cancellation

Special Rules for apartment accommodation

Special Regulation for family accommodation

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Student’s duties and regulations for apartment accommodation

1- These rules are obligatory for everybody who stays inside the building.
2- The apartments are licensed only for the students of the school. Non-students can not be housed in these apartments.
3- Students only have right to the use of a single place/bed as well as the shared use of common space. It is strictly forbidden to admit persons without authorization by the school
4- It is strictly forbidden to use a vacant bed or room in the apartment
5- Only guests are allowed to enter the building if they are admitted by the school and after payment of the regular rent.
6- It is strictly forbidden to invite any “just-made-friends” to enter the apartment, in some case you will have all right to do it
7- Anybody who enters the building without being registered by the school will be charged with the daily rent plus any damages. Sometimes they will be reported to the police.
8- As a courtesy to the neighbors please don’t make too much noise after 12.00 p.m. This means stereo, radio, TV and conversations only in room volume.
9- Any noise, danger, insane activity and/or anything that is contrary to moral, good sense and Dominican Law is forbidden.
10- Leave the common rooms clean and presentable and wash dishes after use
11- Please empty the garbage between 6 p.m. and 8 p.m. every day. Place closed plastic bags on the sideboard near the apartment.
12- Don’t wake other flat mates after midnight when returning home
13- It is strictly forbidden to organize parties without the prior approval of all flat mates, neighbors and school.
14- The use or traffic of any kind of illegal drugs is strictly forbidden.
15- In case of loss of the keys, the administration will change locks, charging the client for the correspondent fee.
16- Report any damages or technical problems immediately to the school secretariat
17- Leave the apartment clean on departure
18- The occupants in common are responsible for harm and damage. The school is not responsible for articles of value leaved in the apartment.
19- The school is not responsible for anything clients leave inside the rooms.
20- The school reserves the right for itself to inspect the building to verify the respect of the rules.
21- The school reserves for itself the right to modify or change the policies, fix the prices, admit or kick out clients and/or client’s guests.
22- Guests who don't abide by these rules will be kicked off, forfeit any and all rent or deposit monies and reported to the police
Please note that a $100 deposit is required at the start of your stay and will be given back to you at the end of your stay when you hand in the keys, as long as no damage has been made to the apartment.

SPECIAL REGULATIONS FOR FAMILY ACCOMMODATION

The current agreement plans a series of scenarios where rights and duties between the students and their host families are established. These regulations have been set in order to define a criteria that will help maintain the coexistence between the involved parties during the students’ stay in Santo Domingo, Dominican Republic.

I. ENVIRONMENTAL CONDITIONS

Hispaniola has a norm of providing individual rooms to the students unless otherwise a room is requested to be shared between two students. The room must have a good bed (or two separated beds, when the room is shared), closet, bureau, fan, a desk or study table with its lamp and a chair. The room must have a lock with key. No family items should be left inside the room; the closets must be empty. The student must sleep alone (or with a same-sex partner, in the case of shared room) and the privacy of the objects kept in the room must be respected, never allowing their use by any member of the family. The bathroom must have hot water. The family must provide: toilet paper, soap, towels, sheets, pillows, quilt (for cool months). It is not necessary to put shampoo or any other articles for personal use.

The family must provide the student with a set of keys of the house, the bedroom, and the closet, to keep the family’s environment away of disturbance when he / she come in or out of the house. It is basic the family informs the student about the house’s schedule in order to keep the proper respect for it and avoid misunderstandings. It is a duty for the students to advise the family about late arrivals in order to avoid worries or misunderstandings.

II. PLANS

There are 4 plans.

PLAN B0 No meals. Room cleaning and laundry on a weekly basis.
PLAN BB Daily breakfast. Room cleaning and laundry on a weekly basis.
PLAN HB 2 daily meals. Room cleaning and laundry on a weekly basis.
PLAN FB 3 daily meals. Room cleaning and laundry on a weekly basis.

· PLAN B0

This is the most economical plan and only includes the use of the bedroom and once-a-week laundry service, as well as cleaning of the bedroom with change of sheets and towels one day per week. We suggest to set with the student one day in the week so he/she leave their door open and the room organized so the cleaning can be eased for the housekeeper. The student will be allowed to keep some kinds of food and beverages in the refrigerator and will be able to have a limited use of the kitchen to fix himself / herself simple meals. It is understood that limited use implies a maximum of 20 minutes no more than 3 times per day. The student must leave the kitchen organized and clean within the 20 minutes limit.

· PLAN BB

It is the same as plan B0 plus a daily breakfast including weekends and holidays.
Breakfast must be enough for the student’s nutrition needs and it must have at least coffee, milk, juice, bread, drinking water and fruits.
If the family is going out on a Sunday, and the student decides to remain at home, arrangements should be made in order to have food for him / her. It is recommended to include the student in the family activities.

· PLAN HB

It is the same as plan BB plus one daily meal including weekends and holidays.
The student will have two meals at the family’s house, meaning breakfast and dinner. If the family is going out on a Sunday, and the student decides to remain at home, arrangements should be made in order to have food for him / her. It is recommended to include the student in the family activities.

If the student is not vegetarian, dinner must have meta of: beef, chicken, pork, fish, rice, beans, vegetables or salad. Son students are vegetarians, then meat can be substituted for a vegetable based recipes or pasta.
If the responsible person at the house will not be at home at lunchtime/dinnertime, can leave some food ready for the student

· PLAN FB

It is the same as plan HB plus another daily meal including weekends and holidays.
This plan has three meals, breakfast, lunch and dinner. If the responsible person at the house will not be at home at lunchtime/dinnertime, can leave some food ready for the student.

III. SERVICES

The student will have laundry service once a week. The family is not responsible if a piece of clothing is damaged; however, the family is responsible of making sure that the number of students’ clothes given for laundry are returned completely and are not mixed or lost among the family’s laundry. Since the beginning, the family must indicate clearly where and when clothes should be placed for laundry, placing a basket at the student’s room for such purposes. It is understood that the laundry also includes change of sheets and towels once a week. It is not an obligation for the responsible person at the house to wash delicate garments that must be hand washed or sent to the dry cleaner: it is the duty of the student to do the washing by himself / herself or pay the bill if dry cleaning is required.

The student must allow the room cleaning at least one time per week and keep a certain order that eases such activity.

IV. FAMILY RELATIONS

In no event the student is allowed to receive visitors that will stay in the house, and it is absolutely prohibited that other students (excluding the one assigned by the school’s secretary for room sharing) or family’s relatives stay with the student. The visits of male and female friends are allowed at the house until 09:00 p.m. It is not permitted to invite a friend for lunch without advising the Hostess first.

The student understands that he / she should not be out of the house later than 12:00 at night, without advising the family first. The student has the right to be out of the house for a longer time, after advising his / her Hostess.

The student must pay for any object that he / she breaks at the family house where he /she are staying, even if it is an accident such as buying the door lock if the key for the closet, his/her room or the house’s entrance gets lost. In the event the door of the bedroom, or closet needs to be broken after locking in the key, the student must pay for its repair and buy a new lock.

The student has the right to use the telephone to receive phone calls that cannot exceed a limited time of 3 minutes for local calls and 5 minutes for international calls. The student will have the right to use the telephone to make phone calls that cannot exceed a limited time of 3 minutes for local phone calls. In the event of long distance phone calls, in or out of the Dominican Republic, he/she should always do it Collect, via operator or with a calling card. The student must do all calls to cellular phones using a calling card. No telephone expense of the student will be charged to the family.

Strong physical contact, even from children, must be avoided. Some “games” end up as physical aggressions that are not allowed by the program.

V. INFORMATION FOR THE STUDENT

The family is responsible to inform the student about the proper drills in case of a fire or earthquake emergency; the plans to overcome a hurricane; how to use the stove and the kitchen appliances, precautions with gas tanks and gas stoves; if electric water heaters connected to the shower are used, an example of a proper warning for the student is to recommend not touching it if wet.

VI. SAFETY

In order to increase the safety of the student, the parties must:

· always leave word with the family about where the student will be (preferably with a phone number included), if he/she is going to the beach for the weekend, etc.

· inform if the student has not returned from a trip as agreed.

· pay his/her own expenses and transportation bills, as well as medicines if necessary, and show the receipts to the Program in order to have the medical insurance cover the costs.

VII. SETTLEMENT DAYS

May be possible that students and family, for some reason do not match. Also possible that something is not exactly working as it was expected. For this reason students have 4 days time to ask for changes. After this time no changes are allowed.

VIII. PAYBACK

There won’t any payback for any reasons at any time.